Professional Services
Professional Services is the Business Consulting department of ShipNet, offering implementations services based on corporate standards with regards to:
- How we deliver (standardizing the implementation process)
- What we deliver (standardizing content, setup)
- Time to deliver (standardizing pre-configurations to speed up basic delivery)
We believe cost-effective implementation has to do with easier configuration, standardized content, pre-defined deliveries (not less flexible), more intuitive (ease of use) and with less errors.
We focus on customer value creation to ensure that the cost is closely related to where the customer is willing to invest, rather than wasting the customer’s money and project time on configuration.
A classic failure in software projects is to let the implementation part take up a larger part of the total project cost, hence less time and money is left for value creation and securing the expected outcome of the investment for the customer.
We want to flip this around and simplify the implementation time of getting the product up and running. This way, we spend less time on tedious tasks (configuration, training, registers, etc) and instead improve customer satisfaction (by focusing on the reason why our customers bought the ShipNet solution and less on the product itself). It’s about lowering the cost of ownership to the benefit of everyone.
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