To all ShipNet customers,
We are reaching out to assure you that during this unusual time, the health and welfare of our employees, our customers, and our communities remain our number one priority.
We want to assure you that ShipNet will be available as usual. Business continuity plans are in place and we continue to monitor the coronavirus (COVID-19) situation closely. Employees are working remotely, business and customer travel has been restricted, and we’re leveraging the many great tools and technology that we have to continue to work productively.
While COVID-19 is a rapidly changing and fluid situation, we are committed to keeping you informed and remain confident that we can continue to deliver the same level of customer service that you’re used to and we are here to help you should you require us.
If you have any questions or concerns, please contact your designated account manager or your customer support representative, alternatively please contact the Customer Support helpdesk.
The ShipNet Team
- We are improving the quality of service to our customers - 11th May 2020
- COVID-19 ShipNet Announcement - 17th March 2020
- Insight Report Centre: Enhancing Maritime Business Results with Data Insight - 6th March 2019